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Christopher D'Marco serves as the Co-Managing Member of Change & Response Strategies, LLC, which provides organization development consulting, customized training and coaching to public and private organizations in all sectors to include nonprofit, healthcare, academic, public/civil service, engineering, manufacturing, IT, and professional services firms.
A member of the Society for Human Resources Management, the Organization Development Network, the American Society of Training and Development, The Lean Enterprise Institute, The Project Management Institute, Teach Peace Foundation, and various Chambers of Commerce. Christopher has over twenty five years of experience working within diverse and multi-constituent environments and is well known for his practical and collaborative approach to designing and implementing organization and staff development strategies and facilitating interactive training programs.
Christopher has been providing consulting and training in various areas such as Organization Development, Strategic Planning, Board Development, Change Management, Project Management, Leadership and Management Development, Essential and Advanced Customer Service, Conflict Management, Stress Management, Problem Solving and Decision Making, Cultural Competency, Lean Six Sigma, Innovation, Recruitment, Performance Management, Team Development, Meeting Facilitation, Marketing and Sales. He has also authored numerous articles on several of these topics. To date he has assisted over 220 different organizations.
Before forming a consultancy, Christopher held staff positions in executive, senior, and frontline management; he was also a para-professional, educator and individual contributor in both large and midsize corporate, academic, nonprofit and healthcare organizations.
Christopher majored in English Literature with a minor in Journalism at the University of Delaware and then earned a Bachelor of Arts degree in Applied Sociology with a minor in Psychology (concentration in I/O) from Montclair State University. He received his Lean Six Sigma Sensei certification from Villanova University; he has also earned Certificates from Cornell University, the American Management Association, The Foundation Center, The Pacific Institute, Achieve Global, Lee Hecht Harrison and The Department of Human Services.
He actively continues his professional development in organization development with an emphasis in leadership, team development and change management. In 2016 he was certified as a trainer of trainers in basic restorative practices and is currently pursuing a graduate level certification in restorative leadership.