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CHRISTOPHER D'MARCO serves as the Executive Vice President of Change & Response Strategies, LLC, which provides
organization development consulting services and customized training programs to public, private, non-profit and
healthcare organizations.
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A member of the Society for Human Resources Management, the Organization Development Network, the American
Society of Training and Development, and the New Jersey Chamber of Commerce, Christopher has twenty plus years
of experience working within diverse and multi-constituent environments and is known for his practical and
collaborative approach to designing and implementing organization and staff development strategies and
facilitating interactive training programs.
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Christopher has been providing consulting and training in various areas such as Organization Development,
Strategic Planning, Change Management, Project Management, Leadership and Management Development, Essential
and Advanced Customer Service skills, Conflict Management, Problem Solving and Decision Making, Business Process
Improvement, Lean Six Sigma, Continuous Innovation, Recruitment and Performance Management, Team Development,
Marketing and Sales, Meeting Facilitation and Personal Marketing.
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Previously, Christopher held the position of Associate Director of Recruitment, Employment and External Relations
at The City University of New York (CCNY), where he was responsible for building relationships with national and
international organizations to develop recruitment opportunities for Undergraduate, Graduate and PhD candidates,
as well as coordinate campus-wide recruitment events, design and conduct career development training programs,
and designed/implemented back office procedures.
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Prior to joining CUNY, Christopher D'Marco was a Consultant/Trainer for Lee Hecht Harrison, an international
provider of corporate outplacement services, where he provided career transitioning and professional development
consulting and training to all levels of professional staff working in Fortune 500 and middle market national
and international organizations.
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His vast experience further includes positions he's held such as Manager of Operations, Executive Director and
Assistant Vice President of Marketing and Sales for two nationally recognized non-for-profit organizations,
where some of his responsibilities included organization development, turnaround management, strategic planning,
marketing, sales, budgeting, recruitment and staff development, program design, implementation and evaluation,
community and corporate development, public relations, grant writing, advisory board development, succession
planning and federal, state and accreditation compliance. He also served as a Business Process Analyst and
Project Management Consultant for a national provider of legal CLE training and also as a Program Director and
Instructor for a nationally accredited Associate degree granting college where he recruited and supervised
faculty, designed curriculum, and taught an array of subjects such as Business Management, Economics,
Leadership, Human Resources Management, Marketing and Sales, Presentation skills, Professional and Career
Development and Psychology.
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Christopher earned a Bachelor of Arts degree in Applied Sociology with a minor in Psychology
(concentration in I/O) from Montclair State University. He received his Lean Six Sigma Sensei certification from
Villanova University; he has also earned Certificates from Cornell University, the American Management
Association, The Foundation Center, The Pacific Institute, Achieve Global, Lee Hecht Harrison and The Department
of Human Services. He actively continues his professional development in organization development with an
emphasis in leadership, change, team development, cultural transformation, turnaround management, continuous
innovation, and peace.
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