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Christopher D'Marco serves as the Co-Managing Member of Change & Response Strategies, LLC, which provides organization development consulting
services and customized training programs to public, private, engineering, manufacturing, R&D, non-profit and healthcare organizations.
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A member of the Society for Human Resources Management, the Organization Development Network, the American Society of Training and Development,
The Lean Enterprise Institute, Teach Peace Foundation, Turnaround Management Association, BPeace and the Meadowlands Regional Chamber of Commerce,
Christopher has over twenty years of experience working within diverse and multi-constituent environments and is known for his practical and
collaborative approach to designing and implementing organization and staff development strategies and facilitating interactive training programs.
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Christopher has been providing consulting and training in various areas such as Organization Development, Strategic Planning, Board Development,
Change Management, Project Management, Leadership and Management Development, Essential and Advanced Customer Service skills, Conflict Management,
Problem Solving and Decision Making, Lean Six Sigma, Innovation, Recruitment and Performance Management, Team Development, Marketing and Sales,
Meeting Facilitation and Personal Marketing. He has also authored numerous articles on several of these topics.
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Previously, Christopher held the position of Associate Director of Recruitment, Employment and External Relations at The City University of New
York (CUNY), where he was responsible for building relationships with national and international organizations to develop recruitment opportunities
for Undergraduate, Graduate and PhD candidates, as well as coordinate campus-wide recruitment events, design and conduct career development
training programs, and designed/implemented back office procedures.
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Prior to joining CUNY, Christopher D'Marco was a Consultant/Trainer for Lee Hecht Harrison, an international provider of corporate outplacement
services, where he provided career transitioning and professional development consulting and training to all levels of professional staff working in
Fortune 500 and middle market national and international organizations.
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His vast experience further includes positions he's held such as Manager of Operations, Executive Director and Assistant Vice President for two
nationally recognized non-for-profit organizations, where some of his responsibilities included organization development, turnaround management,
strategic planning, marketing, sales, budgeting, recruitment and staff development, program design, implementation and evaluation, community and
corporate development, public relations, grant writing, advisory board development, succession planning and federal, state and accreditation
compliance. He also served as a Business Process Analyst and Project Management Consultant for a national provider of legal CLE training and also
as a Program Director and Instructor for a nationally accredited Associate degree granting college where he recruited and supervised faculty,
designed curriculum, and taught an array of subjects such as Business Management, Economics, Leadership, Human Resources Management, Marketing
and Sales, Presentation skills, Professional and Career Development and Psychology.
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Christopher majored in English Literature with a minor in Journalism at the University of Delaware and then earned a Bachelor of Arts degree in
Applied Sociology with a minor in Psychology (concentration in I/O) from Montclair State University. He received his Lean Six Sigma Sensei
certification from Villanova University; he has also earned Certificates from Cornell University, the American Management Association, The
Foundation Center, The Pacific Institute, Achieve Global, Lee Hecht Harrison and The Department of Human Services. He actively continues his
professional development in organization development with an emphasis in transformational leadership, change management, team development,
turnaround management and lean six-sigma.
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